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shipping and returns

Shipping

If you have any inquiries about an order you have placed, please email info@IntrigueBeauty.com. Your email will be answered no later then the following business day.

Shipping Policies

EVERY DAY OFFER: IntrigueBeauty.com offers FREE standard shipping for orders over $100.

Please Note: All Discounts apply before the order is shipped. We do not charge online per customers add/change products after the order is placed therefore it is in the customers best interest for us to charge at the office. You will receive the Invoice showing all changes and discounts when the package arrives.

Orders are normally processed and shipped within 1 business day of receipt*. An email will be sent to the email address you provide to inform you of your tracking number. A business day is Monday - Friday 9AM to 5PM West Coast Time, holidays are not business days.

Please note our handling charge according to weight.

Weight in Pounds
Handling Charge
1 - 3.16 Lbs
$3.00
4 - 6.16 Lbs
$6.00
7 - 9.16 Lbs
$9.00
10 - 14.16 Lbs
$12.00
15 Lbs - Over
$16.00

Intrigue Beauty offers (3) methods of shipping provided by the United States Postal Service (USPS).

***For a guarantee and insurance on your package, please order Express mail.***

USPS First Class"Standard" Shipping (3-5 Days) $6.95

  • Important: A handling charge will apply to orders over 1 pound.
  • There will be Signature Required for any order $100 or more!
  • Free shipping for orders over $100.00
  • All orders are shipped USPS First Class "Standard" shipping unless otherwise specified.
  • All orders include Delivery Confirmation.
  • You can expect your order in about 3-5 business days after processing.

USPS Priority Shipping (2-3 Days) $12.00

  • Important: A handling charge will apply to orders over 1 pound.
  • Priority Shipping takes 2 to 3 business days. Please note: Your order is shipped the following business day.
  • All orders must be placed before 2pm West Coast Time and 5pm East Coast Time.
  • All Priority packages are sent with Delivery Confirmation.
  • There will be Signature Required for any order $100 or more!

USPS Express Shipping (1-2 Days) $25.00

  • Important: A handling charge will apply to orders over 1 pound.
  • Guarantee and Insurance on all packages. Please note: Your order is shipped the following business day.
  • Express Shipping is guaranteed to reach you within 1-2 business days and will refund you $25.00 if you do not get it within the time specified.
  • **Available in most of USA, some small towns might be excluded.
  • Signature Required "ONLY"

 

Sales Tax

*No sales tax outside of California

*Sorry California residents, the law requires you to pay sales tax.

Lost/Stolen Packages

Return Policy / Exchanges

Intrigue Beauty will be happy to accept returns on all merchandise within 15 days of purchase. Unfortunately and without exception, we cannot accept returns on used or damaged merchandise caused by the purchaser. Sorry, shipping and handling fees are not refundable on returns. Please contact us by email within 15 days of receiving your package.

All returns must be accompanied by a Return Authorization for identification purposes. Returns that are not authorized will experience delays in processing.

To receive a Return Authorization Form, please email info@IntrigueBeauty.com.

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